Last Updated: 23 October 2025
At GraphicDesigner.com.my, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We may collect the following information:
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Personal details (name, email address, phone number, company name);
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Billing information for payment processing;
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Project materials (text, images, logos, etc. submitted for design purposes);
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Technical data such as IP address, browser type, and access time.
2. How We Use Your Information
Your information is used to:
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Process orders and deliver design services;
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Communicate regarding project updates or support;
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Improve our website and customer experience;
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Send promotional or marketing content (only if you opt in).
3. Data Protection
We maintain strict digital safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
All payment transactions are encrypted and processed securely through verified third-party payment gateways.
4. Sharing of Information
We do not sell, rent, or trade your personal data.
We may share information only with:
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Service providers assisting in project completion or website operation;
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Legal authorities if required by law.
5. Cookies
Our website may use cookies to improve user experience and analyze traffic. You can choose to disable cookies in your browser settings, though some functions may be limited.
6. Data Retention
We retain client data only for as long as necessary to fulfill the purpose of collection or comply with legal requirements.
Design files are stored for 30 days after project completion unless otherwise agreed.
7. Your Rights
You may request to:
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Access or correct your personal data;
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Withdraw consent for marketing communications;
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Request deletion of stored information (subject to legal obligations).
To do so, please contact us via [sales@graphicdesigner.com.my]
8. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.
9. Contact Us
If you have any questions about our Terms or Privacy Policy, please contact:
GraphicDesigner.com.my
Managed by Alphako Sdn. Bhd.
Email: [sales@graphicdesigner.com.my]